Orders are typically processed within 1-3 business days. At times, it may take longer which we will then let you know directly (i.e. we are out of office, item is out of stock, etc.)
As always, we include a handwritten note card with every order, which can be personalized! Simply make a note in the additional order notes section.
Within the US:
We ship via USPS (standard shipping), which takes 1-4 business days depending on your location. It may take up to 7 business days due to COVID-19 + lack of USPS staff and weather delays.
We will sometimes ship via UPS Ground depending on the fragility of the package (i.e. candles, heavy glass products). We also offer UPS Next Day Air (guaranteed 1 business day) for a flat $45 fee.
For orders under $100: $6.95 standard shipping fee
For orders over $100: free standard shipping!
Outside of the US:
At this time, free shipping is not offered on international orders.
We currently offer shipping outside the US via USPS First Class and Priority Mail International, DHL Express, and UPS Ground and Worldwide. Shipping rates, options and transit times will vary based on the package weight and destination.
USPS First Class and UPS Standard are the least expensive options, although it may take up to 3 weeks in transit. UPS Standard does not include the brokerage fee (Canada) that you may need to pay.
DHL Express' rate is typically the cheapest option out of the 3 international shipping services mentioned above. It takes 2-5 business days. UPS Worldwide Expedited's rate is comparable to DHL Express and takes 2-5 business days as well. UPS Worldwide Saver's and USPS Priority Mail International's rates are comparable, however, Priority Mail International can take up to 2 weeks to arrive while UPS Worldwide Saver takes 1-3 business days.
Please note, our shipping charges do not include international custom fees, brokerage fees, duties and tax charges. These charges must be paid by the customer directly to the carrier. If you have any questions about duties and taxes, please contact your local customs office to inquire further. Additionally, delays in delivery time can occur if the package is held up in customs, which unfortunately is beyond our control.